REFUND POLICY

 

What is your Refund Policy?

If you receive a defective DVD or VHS we will replace it with the same title at no additional shipping charge to you. If you are unable to download the digital videos you purchase we will either provide you with equal credit so you can re-download the same title/s or we will consider a refund request if you have technical issues beyond repair or similar situations where a refund would be an appropriate option.

Our Goal is your satisfaction, please let us know if you have any problems or technical issues, we have a team standing by to assist you.

If you are completely dissatisfied with the products or services we provide to you, we will consider a refund request. Your request will be carefully considered and reviewed. If our review team finds you were not provided with the same high quality of products or services our satisfied customers receive consistently, we will provide you will a full or partial refund, depending on the products or services you purchased. We are fair and will help you with any issue that may arise.



Questions regarding this statement


Questions regarding this statement should be directed to Customer Service

 

 

 

 

 

 

 

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